Return Policy

This return policy is valid for the following countries: United States of America

Because many of our products are produced specifically for you once you purchase them, we do not provide the option for returns or exchanges. We apologize for any inconvenience this may pose.

If the product you received is defective, damaged, or different from the product you selected when you placed your order, please reference our Refund Policy page for information and steps on initiating a refund.

We comply with all relevant laws regarding returns and refunds. 

We reserve the right to change our return and/or refund policies at any time to comply with applicable legal requirements. 

A member of our team can be reached by email at info@auflaufmarket.com or by one of the other communications options below.

Auflauf, LLC
Address: 2807 N Parham Rd, Ste 320 #5028 Henrico, VA, USA 23294
Email: info@auflaufmarket.com
Contact Form: Contact us
Phone: +1 703-485-9619
Customer Service Hours: Monday through Friday, 9:00 AM to 5:00 PM EST